Our support package is always included for all partners. There is the opportunity for on-site help for older HydroElite, technical assistance for complex modernisation projects, support, and advice as well as on-site support for inspection and service. We are where you are.
Our field technicians help you on-site
Tools and help
Generous support package
In our generous support package, we offer, among other things:
- Multilingual technical support for both drive and control systems with the possibility of on-site support assistance.
- Spare parts are with you within 24 hours.
- Commercial and technical consultation is available by phone, e-mail or on site if needed.
- Technical assistance for complex modernisation projects.
- Training for preparation, installation, testing, troubleshooting and service.
- Support at facilities with older HydroElite.