Support from Hydroware is always available by phone, e-mail and with the option of on-site support. As a partner of Hydroware, you are always offered first-class technical support for your project. We are always available with help and support in the way that suits you best.
Our support package is always included for all partners. There is the opportunity for on-site help for older HydroElite, technical assistance for complex modernisation projects, support, and advice as well as on-site support for inspection and service. We are where you are.
Our field technicians help you on-site
Tools and help
Generous support package
In our generous support package, we offer, among other things:
- Multilingual technical support for both drive and control systems with the possibility of on-site support assistance.
- Spare parts are with you within 24 hours.
- Commercial and technical consultation is available by phone, e-mail or on site if needed.
- Technical assistance for complex modernisation projects.
- Training for preparation, installation, testing, troubleshooting and service.
- Support at facilities with older HydroElite.